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The Unbiased Automotive Aftermarket Federation (IAAF) has launched a brand new coaching programme for motor elements within the UK, aimed toward supporting components distributors – and the broader provide chain of suppliers and garages – to enhance automotive components gross sales efficiency.
Working in partnership with IAAF service supplier ASC WebCoach, the federation has performed a pilot programme of its new Proactive Elements Advisor Programme, which focusses on proactive components gross sales, efficient buyer relationships and compliant dealing with.
By way of a blended studying strategy of digital classroom coaching, teaching and 1-2-1 assist, components advisors have the chance of a brief coaching session or an authorized coaching course. All programs embody coaching supplies, assist instruments and movies to help continuous studying.
The goal of this blended programme is to supply IAAF members with up to date and refined buyer dealing with expertise, main to raised buyer expertise, elevated efficiency and higher employees retention.
ASC WebCoach have been designing, growing and deploying automotive Digital Coaching options since 2010 and classroom based mostly or in-business coaching and training since 2004.
Mark Area, IAAF chief government stated: “The brand new programme has far-reaching advantages and we have now additionally seen a requirement from suppliers and garages for this sort of coaching.
“By way of working with the IAAF membership, the programme shall be frequently refined to satisfy the wants of the aftermarket and assist employees retention and improved enterprise efficiency.”
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