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Following the circulation of a buyer’s Fb submit concerning their latest buy of a Perodua Bezza, carmaker Perodua has issued an official assertion on the matter.
“Concerning the latest criticism made by a buyer on her newly-purchased Perodua Bezza, we want to notify the general public that we’ve been in fixed communication along with her since October final yr. Since then, we’ve taken a number of actions to resolve the matter, together with by providing her a courtesy automobile and we’ve proposed to purchase again her automobile,” the assertion learn.
“Perodua has additionally assured the shopper that her case is being prioritised, and we hereby deny any allegation that no motion has been taken to resolve the difficulty. An intensive investigation is underway concerning the difficulty and we are going to share the small print in due time. We apologise for any inconvenience brought on, and thanks to your understanding,” it concluded.
The gula, or sugar as talked about within the buyer’s Fb submit was in reference to a sugar-like international substance that was discovered within the engine of their car, and that such substance resembling the international matter discovered isn’t utilized by Perodua, in keeping with Perodua personnel as claimed by the car proprietor.
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